Wednesday, November 19, 2025

AI-First Operations: A Practical Guide



This post offers a pragmatic approach to integrating AI and Large Language Models (LLMs) into operations at software companies.

I offer a structured thought process for identifying opportunities to leverage AI, while cautioning against overly complicated solutions.

Read on for the full guide 👇

Thursday, October 23, 2025

Top Resources on driving AI Adoption

Spoiler - it's the same old change management / software adoption problem as always 💁‍♂️

So you're going to want to

  • Empower the power-users / early adopters
  • Make adoption easy on the less-inclined 
  • Build usage / proficiency into the culture, hiring, and performance measurement  

List 

  1. 25 proven tactics to accelerate AI adoption at your company [Lenny Rachitsky]
  2. From Memo to Movement: Shopify’s Cultural Adoption of AI [First Round]
  3. AI adoption: A practical guide [Zapier]
  4. How Zapier rolled out AI org-wide: Our playbook to driving 89% adoption [Zapier]

Friday, September 12, 2025

On Perplexity - Timeline and Hypotheses [Updated]


I continue to update the timeline as news comes out. 

The latest update was made to the timeline and tracker on: September 12, 2025

I'm not editing other writing.

Check out my tracker spreadsheet here: Perplexity Table

~~~

Perplexity baffles me! 

It’s a fast-growing startup that has built a great product and is stirring competitive reactions from the likes of Google and OpenAI.

At the same time, it's sustainable competitive advantage is unclear, and it's saddled with growth expectations attached to a $3B valuation (maybe $9B). 

To help wrap my had around Perplexity, I created a running 2 year timeline to understand where they've been and help me think through where they might be going.

Read on for a fully sourced timeline of Perplexity's rise, covering:

  • Fundraising
  • Product Launches
  • MAUs
  • Revenue 
  • Legal action
  • and more

Saturday, August 30, 2025

Ignore the VCs, Speed is Not a moat

 



Value is created through innovation, but how much of that value accrues to the innovator depends partly on how quickly their competitors imitate the innovation. Innovators must deter competition to get some of the value they created. These ways of deterring competition are called, in various contexts, barriers to entry, sustainable competitive advantages, or, colloquially, moats. [Taxonomy of Moats - Reaction Wheel]

Saturday, August 16, 2025

Food Delivery is Big Business



Links to source data below the fold 

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